Degraded Performance on Coaching loads

Incident Report for Forward Thinking Systems

Resolved

This incident has been resolved.
Posted Sep 25, 2025 - 08:15 EDT

Monitoring

A fix is in place, and we will continue to monitor to ensure the fix is working.
Posted Sep 24, 2025 - 20:15 EDT

Identified

We believe we have found the root cause of the slow loading and are implementing a fix.
Posted Sep 24, 2025 - 16:30 EDT

Investigating

We are investigating more reports of the Drivers and Vehicles event lists still loading slowly after yesterdays fix.
Posted Sep 23, 2025 - 14:00 EDT
This incident affected: Portals (IntelliHub).